Shipping Policy
Welcome to NOFA Underwear!
We're thrilled to have you as our valued customer. Please take a moment to review our shipping policy to ensure a smooth and enjoyable shopping experience.
1. Processing Time: Orders are typically processed within 1-2 business days after payment is received. During high-volume seasons or promotional periods, processing times may be extended. We appreciate your patience.
2. Shipping Methods: We offer a variety of shipping options to cater to your needs. Standard Shipping: Estimated delivery within 3-7 business days. Expedited Shipping: Guaranteed delivery within 2-3 business days. International Shipping: Delivery times vary based on the destination.
3. Shipping Costs: We Offer Free Shipping World Wide above €75 euro
4. Order Tracking: Once your order has shipped, you will receive a confirmation email with a tracking number. Use this tracking number to monitor the status and location of your package.
5. Shipping Restrictions: Some items may have specific shipping restrictions due to their nature or regulations. We do not ship to P.O. boxes for certain large or high-value items.
6. International Shipping: For international orders, customs duties and taxes may apply upon arrival in your country. These fees are the responsibility of the customer. Please be aware of your country's import regulations before placing an order.
7. Lost or Damaged Packages: In the rare event that your package is lost or damaged during transit, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue and ensure your satisfaction.
8. Address Accuracy: It is the responsibility of the customer to provide accurate shipping information. Please double-check your shipping address during checkout to prevent delays or misdelivery.
9. Holiday Shipping: During peak holiday seasons, shipping carriers may experience delays. Order early to ensure timely delivery.
10. Returns Due to Non-Delivery: If a package is returned to us due to incorrect address or non-delivery, additional shipping fees may apply for reshipment.
Thank you for choosing NOFA Underwear. We strive to provide a seamless shopping experience, and our shipping policy is designed to meet your expectations. If you have any questions or concerns, please don't hesitate to contact our customer support team. Happy shopping!
Nofa Underwear was founded in 2021 by brothers Noureddine and Soufiane Farah.
The concept arose from personal irritations during walking, cycling, sports and other activities. Riding up boxer shorts is a common problem. The brothers have designed boxer shorts that fit well, do not sweat and stay in place.
After visiting several production companies to have the concept developed in 2019 and 2020, they finally found a company that could make their idea come true.
After many samples, testing, washing and drying, they arrived at this final product.
The packaging box radiates the quality of the boxer. This is a product that has been well thought out and ideal for giving as a gift.
“I try as much as possible to give you a great basic product and what comes out, I feel, is really amazing.”
